We are surprised by how many law firms overpay and under-receive when it comes to tech support.
A big part of the problem is that they usually contract with a local provider, thinking that onsite service is critical. Years ago onsite service counted; now it is rarely needed and can be readily obtained a variety of ways.
Far more important than location is specialization. If your IT support supplier does not specialize in law firms, you are receiving a lot less than you should. How can a provider who also services dentists, restaurants, and real estate brokers possibly know:
When you engage James to guide and support your technology, we regularly evaluate your processes, software and systems to keep you current and continuously improving. Our strategic guidance and improvement recommendations are included at no extra charge.
Unlike most tech support firms, we only assist law firms. And we focus on more than just your software and hardware:
We are deeply involved in the inner workings of over 100 law firms. We know which tech-based solutions make a real difference in productivity, prospect conversion, client satisfaction, and referral generation.
If you enlist us to take over your tech support, we will share with you what technology is working for other firms in your position. Whether you go fast, slow, or not at all to adopt those proven solutions, you will know what the next steps are.
To obtain personalized recommendations at no charge, make a 15 or 30-minute appointment to speak with our president.